1. Introduction

Matrishakti Micro Finance Private Limited is committed to protecting user privacy. This policy explains how we collect, use, and safeguard personal information.

2. Information We Collect

We may collect name, phone number, email, address, loan details, and KYC information.

3. How We Use Information

Information is used for loan processing, verification, customer communication, and regulatory compliance.

4. Data Protection

We implement security measures to protect user data from unauthorized access.

5. Sharing of Information

We may share data with banks, NBFC partners, and regulatory authorities as required.

6. User Consent

By submitting your details, you consent to receive transactional and promotional communications via SMS, RCS, email, or calls.

7. Contact Information

For privacy concerns, contact: support@matrishakti.co.in

1. RCS Communication Purpose

We use RCS messaging for loan updates, reminders, offers, and customer support.

2. Opt-In Mechanism

Users provide explicit consent via website forms before receiving RCS messages.

3. Opt-Out Mechanism

Users may opt out anytime by replying STOP or contacting support.

4. Data Usage

Phone numbers collected will only be used for approved business communication.

5. Compliance

We comply with TRAI and applicable telecom regulations.